Last Updated: [Insert Date]
Welcome to Sky Tech Shop! These Terms and Conditions govern your use of dronecrafting.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.
1. Our Customers
Sky Tech Shop serves drone enthusiasts, FPV racers, and aerial photographers worldwide (excluding Asia and remote areas). Our products are designed for:
- FPV and drone racing hobbyists
- Aerial photography professionals
- DIY drone builders
- RC aircraft enthusiasts
2. Website Use & Intellectual Property
2.1 Access and Accounts
You may browse our site without registration. Account creation requires accurate information. You are responsible for maintaining account security.
2.2 Content Ownership
All website content (images, descriptions, documentation) is Sky Tech Shop property. Unauthorized use, reproduction, or modification is prohibited.
3. Products & Services
3.1 Product Descriptions
We specialize in premium drone components including:
- Flight controllers and accessories
- FPV systems (cameras, transmitters, antennas)
- RC aircraft frames and parts
- Power systems (LiPo batteries, ESCs)
While we strive for accuracy, technical specifications may change. Contact us before ordering if precision is critical for your build.
3.2 Product Limitations
Certain items have special handling requirements:
- LiPo Batteries: Hazardous materials – non-returnable
- FPV Equipment: Opened video transmitters/receivers cannot be returned due to frequency calibration
- Custom Configurations: Flight controllers programmed for specific builds are final sale
4. Ordering Process
4.1 Placing Orders
Orders constitute an offer to purchase. We reserve the right to refuse orders for any reason, including:
- Product unavailability
- Suspected fraudulent activity
- Shipping restrictions to your location
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at order confirmation. Failed payments will result in order cancellation.
5. Shipping Policy
5.1 Processing Time
Orders typically process within 1-2 business days. You’ll receive tracking information upon shipment.
5.2 Shipping Options
| Method | Carrier | Cost | Delivery Time | Best For |
|---|---|---|---|---|
| Standard | DHL/FedEx | $12.95 USD | 10-15 business days | Time-sensitive builds |
| Free Shipping | EMS | Free (orders >$50) | 15-25 business days | Non-urgent upgrades |
5.3 Delivery Limitations
We cannot ship to:
- Asia (all regions)
- Remote/undeliverable areas
- Countries with drone component restrictions
6. Returns & Refunds
6.1 Return Eligibility
To qualify for return:
- Request within 15 days of delivery
- Original packaging with all accessories
- Unused condition
- Include proof of purchase
6.2 Return Process
- Email [email protected] with order number and reason
- Wait for RMA authorization (24-48 hour response)
- Repackage securely with RMA visible
- Ship to: Sky Tech Shop Returns, 70 Brown Bear Drive, Los Angeles, US 90017
6.3 Refund Timeline
- Inspection: 3-5 business days after receipt
- Processing: 3-5 business days post-approval
- Bank processing: Additional 5-10 business days
Original shipping fees are non-refundable unless the return results from our error.
7. Customer Responsibilities
- Ensure products are legal in your jurisdiction
- Properly handle LiPo batteries per safety guidelines
- Check package contents immediately upon delivery
- Report damages within 48 hours of receipt
- Pay any applicable customs fees for international orders
8. Liability Limitations
Sky Tech Shop is not liable for:
- Improper product use or installation
- Consequential damages from product failure
- Shipping delays beyond our control
- Regulatory changes affecting product legality
Our maximum liability is limited to the purchase price of the product in question.
9. Policy Changes
We may update these terms periodically. Continued use of our site constitutes acceptance of changes.
10. Contact Us
For questions about these Terms:
Email: [email protected]
Mail: Sky Tech Shop, 70 Brown Bear Drive, Los Angeles, US 90017
Sky Tech Shop – Where precision meets performance. We appreciate your business and are committed to supporting your drone building journey with quality components and exceptional service.
