At Sky Tech Shop, we protect your data with the same precision we apply to our premium drone components. This policy explains how we collect, use, and safeguard your information when you visit dronecrafting.com.

1. Information We Collect

To provide our professional-grade drone components and services, we collect:

  • Order Information: Name, shipping address, payment details (processed securely through our payment gateways), and purchase history for FPV gear, flight controllers, and other components.
  • Account Data: Username, password (hashed), and preferences for customers creating accounts to track complex builds.
  • Technical Data: IP address, browser type, and device information to optimize our site for drone builders worldwide.
  • Communication Data: Emails and messages sent to our support team regarding technical inquiries about products.

2. How We Use Your Data

Like a finely-tuned flight controller, we process your data with precision for specific purposes:

  • Process transactions for high-performance drone components with military-grade security
  • Provide global shipping updates for your LiPo batteries and delicate FPV equipment
  • Offer technical support for complex builds involving multiple systems
  • Improve our product offerings based on the needs of serious FPV racers and aerial photographers
  • Prevent fraud with the same vigilance we apply to anti-static protection

3. Data Sharing & Disclosure

We handle your data with more care than a calibrated gimbal:

  • Payment Processors: Share only necessary transaction details with Visa, MasterCard, JCB, and PayPal to complete your purchase
  • Shipping Partners: Provide address information to deliver your air frames and flight controllers globally
  • Legal Requirements: Disclose information only when required by law, with the same precision as our FPV signal transmission
  • Never Sold: We don’t trade or sell your data – period

4. Data Storage & Security

We protect your information with 256-bit SSL encryption – the digital equivalent of our secure battery packaging:

  • All transactions are secured with end-to-end encryption
  • Payment details are never stored on our servers (zero data retention policy)
  • Regular security audits conducted by our team of drone security specialists
  • 24/7 fraud monitoring systems active like our FPV video feeds

5. Your Rights

You maintain control like a skilled drone pilot:

  • Access: Request details of your personal data we hold
  • Correction: Update inaccurate information in your account
  • Deletion: Request removal of your personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications while maintaining order updates
  • Contact our data protection team at [email protected] to exercise these rights

6. Cookies & Tracking

We use essential cookies with the precision of a flight controller’s sensors:

  • Strictly Necessary: Session cookies for checkout process and account login
  • Performance: Analytics cookies to improve our site’s functionality for drone builders
  • Preference: Cookies to remember your component preferences and currency selection
  • You can manage cookie preferences through your browser settings

7. International Data Transfers

For our global community of drone enthusiasts (excluding some Asian and remote regions):

  • Data may be transferred to and processed in the United States where our servers are located
  • We implement standard contractual clauses for international data protection

8. Policy Updates

We’ll notify you of significant changes like we would a critical firmware update:

  • Updates posted on this page with revised “Last Updated” date
  • Material changes communicated via email for registered users

Contact Us

For privacy questions, contact our Data Protection Officer:

Sky Tech Shop
70 Brown Bear Drive
Los Angeles, US 90017
Email: [email protected]