Welcome to Sky Tech Shop’s FAQ! We’re here to help you with all aspects of your drone component purchases. Below you’ll find answers to our most common questions about products, shipping, payments, and more.

About Sky Tech Shop

Who is Sky Tech Shop for?
We specialize in serving drone enthusiasts including:
  • FPV racing competitors
  • Aerial cinematographers
  • DIY drone builders
  • RC aircraft hobbyists
Our products are selected by drone racing veterans to meet strict performance standards.
What makes your products special?
Our drone components are hand-selected for quality and performance:
  • Specialized packaging for delicate components (anti-static for flight controllers, custom padding for cameras)
  • LiPo batteries shipped in full compliance with safety regulations
  • Air frames disassembled when needed for safer transport
  • Focus on high-performance parts for serious builders

Product Questions

What types of drone components do you sell?
We carry everything you need to build or maintain your drone:
  • FPV Systems: Cameras, video transmitters/receivers, antennas
  • Flight Components: Controllers, ESCs, spare parts
  • Power Systems: LiPo batteries and chargers
  • Air Frames: For fixed-wing and multirotor drones
  • Accessories: Everything from gimbals to replacement parts
Are your LiPo batteries shipped safely?
Absolutely! We ship all LiPo batteries in full compliance with international safety regulations. Our packaging is specifically designed to handle lithium polymer batteries safely during transit.

Shipping & Delivery

Where do you ship to?
We ship worldwide to most countries, excluding some Asian regions and remote locations. If you’re unsure about delivery to your area, please contact us at [email protected] before ordering.
What shipping options do you offer?
We provide two shipping methods tailored for drone builders:
  • Standard Shipping ($12.95 flat rate):
    • Carriers: DHL or FedEx
    • Delivery time: 10-15 days after dispatch
    • Recommended for urgent needs with tracking included
  • Free Shipping:
    • Carrier: EMS
    • Delivery time: 15-25 days after dispatch
    • Available on orders over $50
    • Ideal for budget-conscious builders with flexible timelines
All orders are processed within 1-2 business days before shipping.
How are delicate components like flight controllers packaged?
We take special care with sensitive electronics:
  • Flight controllers are packaged with anti-static protection
  • FPV cameras and gimbals are secured with custom-fit padding
  • Air frames are disassembled when needed for safer transport

Payments & Accounts

What payment methods do you accept?
We accept all major payment options:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Yes, we use industry-standard encryption for all transactions. We never store your full payment details on our servers.

Returns & Exchanges

What is your return policy?
We offer hassle-free returns within 15 days of receiving your order. To initiate a return:
  1. Contact our flight team at [email protected]
  2. Include your order number and reason for return
  3. We’ll provide return instructions
Items must be in original condition with all packaging. Some restrictions may apply to opened LiPo batteries and other safety-sensitive items.
What if my drone component arrives damaged?
While we take every precaution in packaging, if your item arrives damaged:
  1. Keep all original packaging
  2. Take photos of the damage
  3. Contact us immediately at [email protected]
  4. We’ll arrange for a replacement or refund

Contact Information

How can I contact Sky Tech Shop?
We’re always happy to help with your drone component needs: Our team of drone enthusiasts is ready to assist you with technical questions, order status, or any other inquiries.

Don’t see your question here? Our flight team is standing by to help with any aspect of your drone build. Contact us at [email protected] and we’ll get back to you within 24 hours.